GreenExterior Design Refund Policy
COUNTY MATERIALS CORPORATION’S CONCRETE PAVERS MEET THE REQUIREMENTS OF APPLICABLE ASTM STANDARD(S). COUNTY MATERIALS WARRANTIES ITS CONCRETE PAVERS AGAINST MANUFACTURING DEFECTS FOR THE PERIOD OF YOUR RESIDENTIAL HOME OWNERSHIP. FOR COMMERCIAL PROJECTS, COUNTY MATERIALS WARRANTIES ITS CONCRETE PAVERS AGAINST MANUFACTURING DEFECTS FOR 5 YEARS AFTER SUBSTANTIAL COMPLETION OF THE PROJECT. THIS WARRANTY IS NON-TRANSFERABLE. THIS LIMITED WARRANTY DOES NOT APPLY TO DAMAGE CAUSED BY IMPROPER STORAGE, ABRASION, OVERLOADING, OR MISUSE, SUCH AS DELAMINATION, SPLITTING, CHIPPING, OR STAINING. THIS LIMITED WARRANTY APPLIES ONLY IF THE PRODUCTS ARE INSTALLED AS DIRECTED BY THE ICPI (WWW.ICPI.ORG) AND COUNTY MATERIALS’ APPLICABLE INSTALLATION GUIDELINES. IMPROPER INSTALLATION VOIDS THIS LIMITED WARRANTY. THE ORIGINAL PROOF OF PURCHASE IS NECESSARY. COLOR MATCHING CANNOT BE GUARANTEED. THE FOREGOING LIMITED WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WRITTEN OR ORAL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY. CUSTOMER’S EXCLUSIVE REMEDY FOR BREACH OF THE ABOVE LIMITED WARRANTY IS LIMITED TO COUNTY MATERIALS REPLACING THE PRODUCTS AT NO COST TO THE ORIGINAL CUSTOMER. COUNTY MATERIALS’ LIBAILITY FOR BREACH OF THE ABOVE LIMITED WARRANTY SHALL NOT EXCEED THE PRICE OF THE PRODUCTS ACTUALLY RECEIVED BY CUSTOMER AND DOES NOT INCLUDE REPLACEMENT LABOR, CONSEQUENTIAL DAMAGES, OR INCIDENTAL DAMAGES.
For a refund to be given on product that you believe to be defective or does not meet the specifications on the website, please contact someone from GreenExterior Design immediately upon accepting delivery. The product must be returned unused for a refund, or replaced at the discretion of the company. The cost of shipping will not be returned if GreenExterior deems the delivery is beyond 30 days.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
If our Customer Service agent deems the product appropriate for return, your product must be unused and in the same condition that you received it.
Refunds (if applicable):
Once your return claim is reviewed and if necessary is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.